Privacy Policy

Privacy Policy

We are committed to protecting our customers' personal data.

Therefore, we assume the commitment to respect the personal data protection rules with regard to the personal data of our customers and users of this website, in all situations where there is collection and processing of personal data.


WHY THIS PERSONAL DATA PROTECTION POLICY?

This Policy is intended to make our customers and users of this site aware of the general rules for the processing of personal data, which are collected and processed in strict compliance with the provisions of the personal data protection legislation in force at all times, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 ("RGPD").

We respect the best practices in the field of security and protection of personal data, having for this purpose taken the necessary technical and organizational measures in order to comply with the RGPD and ensure that the processing of personal data is lawful, fair, transparent and limited to the purposes authorized.

We are committed to the protection and confidentiality of personal data, having adopted the measures that it deems appropriate to ensure the accuracy, integrity and confidentiality of personal data, as well as all other rights of the respective holders.


WHAT THIS DATA PROTECTION POLICY COVERS?

This Data Protection Policy applies exclusively to the collection and processing of personal data for which we are responsible for the respective processing, within the scope of the services and products made available to our customers and users on this website.

On this website there may be links to access other websites that are unrelated to us. The provision of such links is done in good faith, and it is not our responsibility to collect and process personal data carried out through these websites, nor do we assume any responsibility for such websites, in particular as to their accuracy, credibility and functionalities available on them .


WHAT IS PERSONAL DATA?

Personal data is any information, of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person.

A natural person who can be identified, directly or indirectly, is considered identifiable, namely by reference to a name, identification number, location data, electronic identifiers or to one or more specific elements of their physical, physiological, genetic identity, mental, economic, cultural or social.


IN WHAT CONSISTS OF THE PROCESSING OF PERSONAL DATA?

The processing of personal data consists of an operation or set of operations carried out on personal data or sets of personal data, through automated means, or not, namely the collection, registration, organization, structuring, conservation, adaptation, retrieval, consultation, use, disclosure, dissemination, comparison, interconnection, limitation, deletion or destruction.


WHO IS RESPONSIBLE FOR DATA PROCESSING?

The entity responsible for the processing of personal data is the company or entity for which this website is intended, and which determines the purposes and means of processing them.

For this purpose, if the holder of personal data needs to get in touch with the data controller, he can do so through our contacts on this website.


WHO IS IN CHARGE OF DATA PROTECTION?

The data protection officer plays an important role in the processing of personal data, ensuring, among other things, the compliance of data processing with the legislation in force, verifying compliance with this Data Protection Policy and defining clear rules of processing of personal data, ensuring that all those who entrust you with the processing of your personal data are aware of how we treat them and what rights they have in this matter.

Thus, holders of personal data, if they so wish, may send a communication to the Data Protection Officer, regarding matters related to the processing of personal data, using, for this purpose, our email or contact form on this website.


WHAT ARE THE TYPES OF PERSONAL DATA PROCESSED?

We process the personal data necessary for the provision of services and/or supply of products, as well as for marketing purposes, processing data such as name, address, telephone number and email address, among others, always requiring that the holder of these data accepts this Privacy Policy, aware that at any time they may delete or request its deletion as well as modification of the data.

Personal data will also be processed, if the respective holder has authorized it, for the purpose of disclosing services and/or products, within the scope of our newsletter, for strictly internal use and will never be transferred to third parties.

If there is prior consent from the client/user, this may be withdrawn at any time, without, however, the legality of the treatment carried out based on the consent given previously being compromised.

As your consent is imperative, we have adopted a position and technical means so that, not only removing your permission from our databases, we prefer to delete your data completely, which will happen IMMEDIATELY and most of the time automatically through of the mechanisms present on this website for this purpose, without prejudice to the cases in which it is necessary to submit a service or product that you have purchased on this website. In such cases, deletion will be scheduled until such product/service is provided and/or shipped to you.


WHEN AND HOW WE COLLECT YOUR PERSONAL DATA?

This Privacy Policy covers only this website, so the data in question will be obtained through it, either by subscribing to our newsletter, subscribing to our client area or submitting an email using the form on this website for this purpose, being the prior consent of the holder of the personal data is always mandatory.

If the owner of the personal data is not our customer, the respective personal data will only be processed when they are made available, namely by subscribing to the sending of newsletters, in which case the rules of this Data Protection Policy will apply.

The personal data collected can be processed by computer and in an automated or non-automated manner, ensuring in all cases the strict compliance with the personal data protection legislation, being stored in specific databases created for this purpose and, under no circumstances, the collected data will be used for a purpose other than that for which they were collected or given the consent of the data subject.


WHO ARE THE RECIPIENTS OF PERSONAL DATA?

Without prejudice to the recipients indicated throughout this Privacy Policy, we may communicate the customer/user's personal data, in order to comply with legal obligations, namely to police, judicial, tax and regulatory entities.


WHAT ARE THE PURPOSES OF THE PROCESSING OF PERSONAL DATA AND ITS LEGAL FOUNDATIONS?

In general, the personal data collected are based on and are intended for the management of the contractual relationship in cases of obtaining products or services through this website and/or for information and marketing actions through our newsletters.

Additionally, personal data may also be processed for the purpose of complying with legal obligations and for the purposes of investigation, detection and prosecution of serious crimes.


HOW LONG WE KEEP YOUR PERSONAL DATA?

The period of time for which personal data is stored and maintained varies according to the purpose for which the information is processed.

Effectively, there are legal requirements that oblige you to keep data for a minimum period of time. Thus, and whenever there is no specific legal requirement, the data will be stored and kept only for the minimum period necessary to pursue the purposes that motivated its collection or subsequent processing, as defined by law.


WHAT ARE YOUR RIGHTS AS A HOLDER?

As holders of personal data, customers and/or users are guaranteed, at any time, the right to access, rectify, update, limit and erase their personal data (except for the data that are essential for the provision of services or compliance of legal obligations to which the controller is subject), the right to object to their use for commercial purposes and the withdrawal of consent, without compromising the lawfulness of the processing carried out under such consent, as well as the right to portability of the data.


HOW CAN YOU ACCESS, CORRECT, UPDATE, LIMIT, DELETE, OPPOSE THE PROCESSING OF YOUR PERSONAL DATA, OR REMOVE THE CONSENT?

Without prejudice to the provisions of the RGPD, the holder of personal data may do so, directly or upon written request, through the contacts provided on this website.


HOW CAN YOU OPPOSE RECEIVING CONTACTS FOR MARKETING PURPOSES?

We may send informational emails known as newsletters to our users who have subscribed to our newsletter and given us their consent. You can delete your contact via the link for this purpose in all the newsletters we send or by contacting us for this purpose.


HOW CAN YOU COMPLAIN?

Without prejudice to being able to file complaints directly through the contacts provided on this website, you may also complain directly to the Control Authority, which is the National Data Protection Commission (CNPD), using the contacts provided by this entity for this purpose.


WHAT MEASURES ARE ADOPTED TO ENSURE THE SECURITY OF YOUR PERSONAL DATA?

We follow industry standards to protect your details during transmission and, once received, we implement various measures to maintain the security of the personal data you transmit to us.

HOWEVER, YOU SHOULD BE AWARE THAT NO METHOD OF TRANSMISSION OR STORAGE ELECTRONIC IS 100% SECURE. THEREFORE, TO THE FULLEST EXTENT PERMITTED BY LAW, WE CANNOT BE LIABLE FOR ANY CLAIMS. LOSSES AND DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL LOSSES OR DAMAGES INCURRED BY YOU OR ANY USER RELATING TO COMPUTER FRAUD, RISK OR ANY OTHER INFRINGEMENT WITHOUT OUR EXPRESS AUTHORIZATION.


IN WHICH CIRCUMSTANCES IS THERE THE COMMUNICATION OR TRANSFER OF DATA TO OTHER ENTITIES?

Under no circumstances will we transfer your personal data obtained through this site to third parties for any purpose.


HOW WE USE "COOKIES"?

A cookie is a small text file, which is placed on your hard drive from a website and allows websites to remember your choices, dates and past journeys on the website. These are also used to prevent you from having to repeatedly enter your personal information and password whenever you use our site.

Cookies have no harmful effect on your processor and do not contain viruses. Cookies from our Internet pages do not contain information regarding your personal data. You can disable the use of cookies in your browser settings at any time.

Generally, cookies on our websites are only used for anonymous and statistical evaluation and for the purpose of improving customer orientation.

Click here to find out about our Cookie Policy.


CHANGES TO OUR PRIVACY POLICY

We reserve the right, at any time, to make adjustments or changes to this Personal Data Protection Policy, and users of this website should regularly visit this privacy policy to keep abreast of any changes that may be made. the same.